Last updated: 23 August 2026

This Privacy Policy explains how Legibia collects and uses personal information when you visit our website, submit an enquiry, schedule a conversation or communicate with us about a potential or current engagement.

1. Who we are

Legibia is a partnership providing positioning consulting services to businesses, responsible for deciding how and why personal information submitted to us is used. Questions about this policy or your personal information may be sent to: support@legibia.com

2. Information we collect

When you complete our qualification form, we may collect your name and work email, your company, company website and LinkedIn profile, your role and relationship to the company, information about the product or commercial situation you're contacting us about, the problems or circumstances you choose to describe, your preferred timing, and anything else you voluntarily include in the form or later correspondence. If we continue the conversation, we may also collect information contained in emails, scheduling details and conversation notes. We may manually review the LinkedIn profile you provide to understand your role and company context.

3. How we use your information

We use this information to review and respond to your enquiry, understand the commercial situation, assess fit, identify actual or potential conflicts, arrange and conduct conversations, manage a potential or confirmed engagement, and protect Legibia and our clients from fraud, impersonation or misuse.

We do not use qualification-form information for marketing lists, newsletters or promotional campaigns. If an engagement begins, we use the contact details provided to communicate about it unless given a different point of contact.

4. How decisions are made

Every enquiry is reviewed by a person. Legibia does not use automated scoring, profiling, or algorithmic decision-making to decide whether to accept or reject an enquiry.

5. Legal basis

Where UK or EU data-protection law applies, we process personal information where necessary for our legitimate interests in reviewing enquiries, assessing fit and potential conflicts, and managing business relationships. Where relevant, we may also process information to take steps toward an engagement, perform a contract, comply with a legal obligation, or where you have given consent for a specific purpose.

As an India-based business, we also process personal information in accordance with applicable Indian data-protection law.

6. Who has access

Qualification-form submissions are accessible only to Legibia's two partners. We do not sell personal information, and we do not share it with advertising platforms, data brokers or other businesses for their own marketing purposes.

We use service providers to operate our website, deliver form submissions, manage business email, schedule meetings and provide video conferencing. These providers may process personal information on our behalf only as necessary to provide those services.

We may disclose personal information where required by law or where reasonably necessary to protect or defend Legibia's legal rights.

7. Calls, recordings and transcripts

We do not record or transcribe conversations by default. If recording would be useful for a particular conversation, we will tell participants beforehand and seek their agreement. Any recording or transcript is used only for that conversation or engagement and retained only as long as reasonably necessary.

8. How long we keep information

• Declined enquiries — detailed information deleted promptly, except a limited record for conflict checking.

• Open enquiries that don't convert — retained up to 12 months after last meaningful contact, then deleted.

• Conflict checking — a minimal record (name, company, enquiry date) retained up to 24 months.

• Confirmed engagements — retained for the engagement's duration, and afterward where required by law or to defend legal rights.

  
  

9. International processing

Legibia works with businesses internationally; information from people outside India is processed in India. Some service providers may process information in other countries. Where data-protection law requires safeguards for this, we use providers and arrangements that support those requirements.

10. Website data and tracking

We do not currently use Google Analytics, advertising pixels or behavioural tracking. Our website service providers may process limited technical information, such as IP address and browser information, where necessary to operate and secure the website.

11. Security

Access to enquiry information is limited to those who need it for the purposes described here. We take reasonable organisational and technical measures to protect it from unauthorised access, loss, misuse or disclosure.

12. Your rights

Depending on where you are located and which law applies, you may have rights relating to your personal information, including rights to access, correct or delete it, restrict or object to certain processing, receive certain information in portable form, or withdraw consent where processing is based on consent.

As an India-based business, we also process personal information in accordance with applicable Indian data-protection law.

To exercise a privacy right or raise a concern, contact support@legibia.com. We may need to verify your identity before acting on a request. Where applicable, you may also have the right to complain to the relevant data-protection authority.

13. Children

Legibia's website and services are intended for business use by individuals aged 18 or over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us personal data, contact us and we will delete it.

14. Changes to this policy

We may update this policy as our website, services or data practices change. The current version is published here with its latest revision date.